From the editor
Welcome back to another edition of FutuConnect – this time with a strong focus on what’s going on and coming up in the
energy sector. Fueled by new digital technologies and data, the entire sector is currently going through some of the most interesting phases of business transformation.
And there’s still a lot of ground to cover. Even with all the EU-level integration, each energy market in Europe has its unique starting point and characteristics. The articles we’ve featured in this month’s edition take a look at different ways energy companies can develop their business practices – from focusing on the customer, to making their data work for them.
This month we’re also sharing a digital sales special. This comes in the form of a new report on the impact of Covid-19 on consumer behavior and companies’ sales, as well as ways to recover after the crisis, from the experts at
Columbia Road, a Futurice family company. Regardless of whether your core business is in the energy domain or elsewhere, take a look to understand the trends and thinking that guide consumers today.
Pekka Lehtinen
Editor, FutuConnect
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